Want to return something? That's fine!

Your happiness is our happiness. So we are pleased for you to return any item for a refund or exchange within 30 days of receiving your order. Just make sure the items are unused, in their original packaging and in a saleable condition, with any labels still attached. Feel a sense of peace rushing over you? Namaste, chaps! 

What do I have to do?

 Return Tips

The goods are your responsibility until they arrive back safely to us, so make sure it’s packed up properly to keep them safe from damage! Our shipping bags are resealable

Ask for a proof of shipping receipt and hold on to it until the return is completed. Lost parcels can only be refunded with proof of postage

 Unwanted Items

Rejection hurts! But do not fret, Mister Cakes still loves you. Currently the cost of returning unwanted items to us is your responsibility. Any original shipping costs are non-refundable

Exchanges

So the item did not fit your ripped torso or buxom bossom quiet as you expected? If you would like a different size of the same item you can return it for an exchange. Currently you must cover the cost of the return postage. Then Percy The Pigeon will redeliver the exchange back to you free of charge! If the exchange item is not available you will be issued a refund - any original shipping costs are non-refundable

Incorrect & Faulty Items

Mister Cakes is so sorry! If your item is incorrect or faulty please email us and we will instruct you on the best return delivery option. We will then arrange for your return postage cost and any original shipping costs to be refunded once the goods return back safely to us

 How Long Will It Take?

Us Cakesmen will process your return as quickly as possible. Once we have received your package, your return shall be processed within 2-3 working days and confirmed by email. Please allow up to 10 working days for the refunds to appear in your account although one hopes the money should arrive sooner!

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